Louise Hunter
Western Health & Social Care Trust, Ireland
Biography
Louise Hunter is a social worker, certified coach, author and mum. Louise currently works as the Assistant Director of Physical & Sensory Disability & Specialist Services, Quality Improvement Lead for Adult Mental Health & Disability Directorate in Western Health & Social Care Trust. She has completed MSc Applied Social Studies, ICF Certificate in Professional Coaching Skills and IHI Improvement Advisor in 2018.
Research Interest
There are significant pressures on Adult Mental Health (AMH) Crisis and Inpatient Services which is a complex and fragile system. This has led to psychiatric patients spending protracted waits in emergency departments (ED) for access to a mental health inpatient bed. A large-scale improvement project adopting a systemic approach to understanding the problem took place testing change ideas generated by staff to bring about improvement.