Courtney Holwerda, BSN, RN, CPHQ, CLSSBB, is Director of Nursing & Clinical Excellence at Memorial Hermann–Texas Medical Center, where she partners closely with the Chief Nursing Officer to advance nursing strategy, professional practice, quality outcomes, and workforce engagement. With nearly 20 years of nursing and healthcare leadership experience, she specializes in quality improvement, nursing leadership, professional governance, and organizational excellence. A Lean Six Sigma Black Belt, published author, and national presenter, Courtney has led system-wide initiatives that improve patient outcomes, operational performance, and nurse engagement. She also serves as the Magnet Program Director for her organization.
Nursing shortages continue to challenge healthcare organizations, underscoring the need for innovative approaches that strengthen retention while developing the next generation of nurse leaders. At a large, complex academic teaching hospital in an urban setting, leaders implemented a personalized, multi-pronged nurse development strategy designed to engage bedside nurses, foster career growth, and create accessible pathways to leadership.